288k Terms & Conditions — Platform Rules and Player Obligations

1. Acceptance of Terms

By accessing or using any service provided by 288k, you acknowledge that you have read these Terms in full and that you agree to be bound by them. This Agreement applies to all visitors, registered users, and any other persons who interact with the 288k platform in any capacity.

These Terms apply in conjunction with 288k's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference. In the event of a conflict between these Terms and any other 288k document, these Terms shall take precedence unless explicitly stated otherwise in writing.

288k reserves the right to modify these Terms at any time. Continued use of the platform following any modification constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The "Last Updated" date at the top of this document reflects the most recent revision.

2. Eligibility

Use of the 288k platform is restricted to individuals who meet all of the following eligibility criteria:

• You are at least 21 years of age. 288k does not permit any person under the age of 21 to register an account, place a bet, or access any real-money casino or sportsbook service.
• You are accessing the platform in a jurisdiction where online betting is not explicitly prohibited by applicable law. It is your sole responsibility to determine whether your use of 288k is lawful in your location.
• You are acting on your own behalf and not on behalf of any third party.
• You have not previously had an account suspended or permanently closed by 288k for Terms violations.
• You are not a current employee, contractor, agent, or close family member of an employee of 288k or any of its affiliated game providers.

3. Account Registration

To access real-money betting and casino services on 288k, you must register a player account. During registration, you are required to provide accurate, complete, and current information, including your full legal name, date of birth, residential address, contact number, and a valid email address. Providing false or misleading information at registration is a material breach of these Terms.

Each individual is permitted to hold one (1) account only. Duplicate accounts — identified by matching personal details, device identifiers, IP addresses, or payment methods — will be consolidated or closed, and any balances in secondary accounts may be forfeited. If you inadvertently create a duplicate account, you must notify 288k support immediately at [email protected].

You are solely responsible for maintaining the confidentiality of your 288k login credentials. You must not share your username or password with any other person. 288k will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to protect your credentials. Any activity carried out under your account login will be attributed to you.

288k may require enhanced identity verification ("KYC — Know Your Customer") before processing withdrawals or as part of ongoing account monitoring. Documents that may be requested include proof of identity, proof of address, and proof of ownership of the payment method used. Failure to provide requested documentation within a reasonable timeframe may result in account suspension.

4. Deposits & Withdrawals

288k supports the following payment methods for players based in Bangladesh: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change without notice.

The minimum deposit amount is ৳200. Minimum and maximum withdrawal limits vary by payment method and account verification status. Current limits are displayed within your account dashboard and may be updated periodically.

• All deposits and withdrawals must be made using a payment method registered exclusively in your own name. Third-party payments are not accepted and will trigger an immediate account review.
• Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to your 288k account within minutes of the transaction being confirmed by the payment provider.
• Standard withdrawal processing times are: mobile wallet (bKash, Nagad, Rocket, Upay) within 1 hour; bank transfers within 1–3 business days, subject to the receiving bank's processing schedule.
• 288k does not charge fees on standard deposits or withdrawals. However, your payment provider or bank may impose their own transaction charges, for which 288k bears no responsibility.
• Withdrawal requests may be subject to review, particularly where the withdrawal amount is significantly larger than the player's typical transaction history or where a bonus balance has been applied.

5. Betting Rules

The following general rules apply to all sportsbook bets placed on the 288k platform, including cricket (BPL, IPL, T20 World Cup, ODI, Test), football, kabaddi, and all other available markets:

• All bets are accepted at the odds displayed at the time of bet placement. Once a bet is confirmed and a bet reference number is issued, the odds are locked and cannot be changed.
• 288k reserves the right to void any bet placed on an event where the odds were clearly displayed due to a technical error, data feed error, or human input error. In such cases, the stake will be returned to the player's account.
• Live in-play betting odds are subject to change at any moment. 288k cannot guarantee that a bet submission will be accepted at the displayed odds if network latency causes the submission to arrive after an odds change event.
• In the event of a match abandonment, postponement, or cancellation without resumption within 24 hours of the scheduled start time, bets will be settled according to the individual market rules applicable to that sport and event type.
• Maximum payout limits per bet, per event, and per day apply. Current limits are available on request from 288k support.
• 288k reserves the right to limit the bet amounts accepted from any individual player, with or without providing a reason, as part of its risk management procedures.

For casino games — including live dealer games operated by Evolution Gaming, Pragmatic Play Live, and Ezugi, as well as all slot titles from Pragmatic Play, NetEnt, Microgaming, and Spribe — the rules of each individual game govern the outcome. In cases of conflict between the game's displayed rules and any general platform rule, the individual game rules take precedence for game-outcome purposes.

6. Bonuses & Promotions

288k may offer bonuses, free bets, deposit match promotions, reload offers, and seasonal promotions (including Eid, Pohela Boishakh, IPL season, and BPL season promotions) from time to time. Each promotion is subject to its own specific terms, which will be published alongside the promotion at the time of launch.

Unless a specific promotion's terms state otherwise, the following general bonus conditions apply across all 288k promotions:

• Bonus funds must be wagered a minimum number of times (the "wagering requirement") before they or any associated winnings can be withdrawn. The applicable wagering requirement is stated in each promotion's specific terms.
• Each promotion is available to one account per household, per device, per IP address, and per payment method. Any attempt to claim a single promotion through multiple accounts will result in cancellation of all bonus instances and may lead to permanent account suspension.
• Free bets and bonus credits have no cash value and cannot be transferred, sold, or exchanged.
• 288k reserves the right to withdraw, modify, or cancel any promotion at any time. Where a promotion is withdrawn, any bonus already credited and in active wagering will be honoured under the original terms unless fraud is detected.
• Bonus abuse — including but not limited to arbitrage betting strategies, use of automated betting software, or collusion with other players to exploit promotional structures — will result in forfeiture of all bonus funds and associated winnings.

7. Responsible Gaming

288k is committed to promoting responsible gambling for all players in Bangladesh and beyond. Gambling should be an enjoyable form of entertainment, not a financial strategy or a mechanism for resolving personal difficulties. 288k provides the following responsible gaming tools to every registered player, free of charge:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit to your 288k account. Increases to deposit limits take effect after a 24-hour cooling period; decreases take effect immediately.
• Session Time Limits: Restrict the amount of time you spend on the platform in a single session. You will receive notifications as your session time approaches its limit.
• Cooling-Off Period: Take a break from 288k for a defined period — from 24 hours up to 6 weeks — during which your account will be temporarily restricted from placing bets or accessing casino games.
• Self-Exclusion: Permanently or for an extended period (minimum 6 months) exclude yourself from all 288k services. Self-exclusion requests are processed immediately and cannot be reversed for the duration of the exclusion period.

If you believe your gambling is becoming a problem, please contact the 288k support team at [email protected]. Our responsible gaming specialists are available 24/7 and can help you activate any of the above tools immediately. You may also visit our dedicated Responsible Gaming page for further guidance and self-help resources.

8. Prohibited Conduct

The following activities are strictly prohibited on the 288k platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities where legally required:

• Using automated software, bots, scripts, or artificial intelligence tools to place bets, access account features, or manipulate game outcomes.
• Engaging in match-fixing, spot-fixing, or any form of corrupt manipulation of the sporting events on which you are betting.
• Using the 288k platform for any money laundering, terrorist financing, or other financial crime.
• Providing false identity information during registration or KYC verification.
• Attempting to exploit software bugs, errors, or glitches in the platform to gain an unfair financial advantage. Any winnings arising from exploited errors will be voided.
• Sharing your account credentials with another person or allowing a third party to operate your account on your behalf.
• Creating or operating multiple accounts (duplicate accounts) on the 288k platform.
• Using the 288k platform from a jurisdiction where online gambling is prohibited by law, including use via VPN or proxy services to circumvent geographic restrictions.
• Engaging in abusive, threatening, or harassing behaviour towards 288k staff or other platform users through any communication channel.

9. Intellectual Property

All content on the 288k platform — including but not limited to the 288k brand name, logo, website design, graphics, text, software, game interfaces, data compilations, and all other materials — is the exclusive property of 288k or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 288k platform for your personal, non-commercial entertainment purposes. This licence does not permit you to reproduce, distribute, modify, publicly display, reverse-engineer, or create derivative works from any 288k content without prior written authorisation from 288k.

Game content provided by third-party studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — remains the intellectual property of the respective studio and is governed by their own licensing terms, which 288k has obtained on behalf of players accessing those games through the platform.

10. Privacy & Data

288k processes personal data collected during registration, account use, and payment transactions in accordance with its Privacy Policy. By accepting these Terms, you also confirm that you have read and understood the 288k Privacy Policy, which governs how your personal data is collected, stored, used, and protected.

Key data-handling principles at 288k include:

• All data transmitted between your device and the 288k platform is protected by 256-bit SSL encryption.
• 288k does not sell, rent, or transfer your personal information to third parties for marketing purposes.
• Player data may be shared with payment processors, identity verification providers, and fraud prevention services strictly as required to operate the platform safely and comply with applicable regulations.
• You have the right to request access to, correction of, or deletion of your personal data held by 288k, subject to applicable legal retention requirements. Requests should be submitted to [email protected].

11. Limitation of Liability

To the fullest extent permitted by applicable law, 288k shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of or inability to use the platform, including but not limited to:

• Loss of winnings due to technical failure, network interruption, or force majeure events outside 288k's reasonable control.
• Losses arising from unauthorised access to your account due to your failure to maintain the security of your credentials.
• Interruptions to betting markets caused by real-world event changes, including match postponements, abandonments, or results subject to official review or appeal.
• Any third-party content, links, or services accessed through the 288k platform.

288k makes no warranty that the platform will be uninterrupted, error-free, or completely secure at all times. Planned maintenance windows will be communicated in advance where reasonably possible. 288k's total aggregate liability to you for any claim arising out of these Terms shall not exceed the total amount deposited by you in the 12-month period immediately preceding the event giving rise to the claim.

12. Amendments to These Terms

288k reserves the right to amend, update, or replace these Terms at any time. When material changes are made, 288k will take reasonable steps to notify registered players — which may include a notice displayed on the platform at login, an email notification to your registered address, or a prominent notice on the homepage.

The revised Terms will take effect on the date indicated in the "Effective Date" field at the top of this document. If you continue to use the 288k platform after that date, you will be deemed to have accepted the revised Terms. If you do not accept the revised Terms, you must cease using the platform and may request account closure by contacting [email protected].

288k also reserves the right to modify, suspend, or discontinue any feature, game, promotion, or service offered on the platform at any time without prior notice, except where advance notice is required by applicable law or existing contractual obligations to players.

13. Contact & Disputes

If you have any questions about these Terms, wish to raise a complaint, or need to contact 288k regarding your account, please use the following channel:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6)
• Languages: English and Bengali speaking agents available

288k aims to acknowledge all written complaints within 48 hours and to provide a full response within 10 business days. Where a complaint cannot be resolved directly, 288k will outline the escalation options available to you at that time.

These Terms and any dispute arising from them shall be governed by and construed in accordance with the laws applicable to the operation of online entertainment platforms. Any disputes not resolved through the 288k complaints process may be referred to the appropriate dispute resolution body as communicated to you during the complaints procedure.